Refund and Returns Policy

1. Cooling-Off Period
You have 7 days to cancel any online purchase under ECTA.

2. Conditions for Returns
Books must be unused, undamaged, and in original packaging.

3. Process
Notify us via email within 7 days of delivery.

4. Refunds
Processed within 14 business days after inspection.

5. Exchanges
Subject to stock availability.

6. Courier Issues
Report damage within 48 hours with photographic evidence.

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